Wedding Frequently Asked Questions

General Questions

How long have you been in business? How many weddings have you photographed?

I’ve been photographing love stories since 2010. When I last checked, the number was around 100 weddings, and they all hold a special place in my heart.

Why do you schedule a meeting or a phone call with us when we inquire?

Once I receive your inquiry, we’ll set up a time to grab a cup of coffee or hop on the phone to get to know one another. This step is incredibly important because we’ll get to ensure you are working with the absolute best photographer for your experience–whether that photographer is KLEM Studios or not! Think of it as a first date of sorts; I promise I’ll pick up the tab, hold the door open for you, and then we’ll see if you feel butterflies afterwards. 😉

When should we book you for our wedding?

Most couples reserve their date with KLEM Studios 9-14 months before their wedding day. However we accept wedding bookings up to 24 months in advance, and sometimes we’re available with as little as two weeks’ notice. Love shows up at all different times in our lives, and we welcome it whenever possible!

How many images do you deliver? What is the turnaround time?

We don’t have a set number of images we deliver because every wedding is so different. Usually, we deliver 50-100 images per hour of coverage. Your images will be ready for viewing and delivery within two weeks of your wedding date. I know how important these images are to you, and you’re excited to see them–we’re excited to deliver them to you!

Do we get raw, unedited photos?

The raw, unedited photos are unavailable for viewing or purchasing. You can feel comforted knowing that any images not delivered or edited are truly outtakes, the images delivered reflect the high standards we have for our images. Because we don’t deliver a set number of images, rest assured knowing that every image delivered is carefully selected and edited.

Do you “touch up” or “Photoshop” our images?

Every single image delivered has been carefully curated and touched up, making sure the image is straight, it isn’t too light or dark, the color is true-to-life, etc. We do not do any changing of the shape or size of the body, removal of whole objects, etc. in the galleries we deliver because we celebrate the beauty of every person as they are. We use posing and angles to make sure you feel confident and amazing, and to ensure there are minimal distracting background objects in your images.

Do we get printing rights?

Yes! You have the right to unlimited reprints of your images, whenever you would like to reprint them. However, you may not sell your images or use them for profit, and you may not publish the images without written consent from KLEM Studios. I do retain copyright to the images and the right to use them for promotional purposes, competitions, etc.

Do you offer videography?

At this time, videography is not offered through KLEM Studios. Please take a look at our Preferred Vendor Page for our videographer recommendations!

Do you provide professional products?

Absolutely, it’s one of our favorite parts of our experience! KLEM Studios offers everything from loose prints to save-the-dates to wall art to albums, and more. A credit towards products like these is included in every package.

Do you offer a preferred vendor list?

Yes! Our clients receive a full vendor list, but feel free to take a look at our Preferred Vendor Page.

Do you do destination weddings?

Heck yes we do! Take KLEM Studios with you anywhere in the world. An adventure this special calls for careful planning, spontaneity, and professional advice (all of which we have in abundance!). The options are endless, please reach out to me and share your vision and I’ll create a custom package for you. Elopement packages available as well.

Do you have insurance?

Yes, this is a must for professionals. If your venue or other vendors require proof of insurance, please give us a two week notice to receive these documents from our insurance companies.

Engagement Session Questions

Is an engagement session included in our package?

Absolutely. An engagement session is SO IMPORTANT for both you and your photographer. This is the first time you’ll get to work with them, and it allows you to form a connection. It’s the first chapter in your wedding journey, and you want to make sure it’s a good one. You get to laugh, play, love, and explore with your partner while your photographer learns how you two interact, what poses look the best for you, and how you two work best in front of the camera. This is critical information for your photographer to know ahead of time to bring to your wedding day.

When should we schedule our engagement session?

I encourage couples to think about their favorite season, the locations they would like to be at, as well as what they would like to use their engagement images for. Are you hoping to use an engagement photo for your save-the-dates? I would recommend scheduling your engagement session at least seven months prior to your wedding day. Will you be using your engagement images to create a guest book at your wedding? I would suggest scheduling your engagement session at least three months prior to your wedding day to ensure the book arrives on time.

Can we schedule our engagement session for the weekend?

Because most weddings occur on weekends, we typically do not shoot engagement sessions on weekends. We like to shoot on weekdays because locations are typically less crowded, and the hair and makeup professionals we work with have more availability during the week as well. If you can only do your engagement session on a weekend, we can tentatively schedule your engagement session on a weekend, however, if a wedding is scheduled for that weekend, later on, we will have to reschedule your engagement session. There will also be an additional charge for weekend engagement sessions because the few weekends we have free, we spend with our families.

What should we wear?

I would recommend 2-3 outfits for you two. Coordinating colors and patterns is very important. If one of you wears a pattern and one wears a solid color, that combo will look awesome, as will two solid colors. Try to avoid both of you wearing a pattern. If you look at the KLEM Studios Pinterest page, I have a board dedicated to photo session outfit combinations, just to give you some ideas. Avoid wearing solid black if possible! To have a diverse set of images, would be great if you wore one more "casual" outfit and one formal outfit. I would stay away from graphic tees, sweatshirts, and super casual footwear. Rent the Runway is a great option for finding beautiful, unique pieces.

Wedding Day Questions

How many photographers will be present on our wedding day?

Most packages include two photographers: one lead shooter, and one second shooter. The lead photographer typically works with the bride while getting ready and directs the shots and the flow of the day. The second shooter will work with the groom/second partner while they get ready and will photograph different angles of the day, as well as helping make sure you two look your best, your hair is in place, the outfits are on point, etc.

How many hours are included in your packages?

Most photographers set up their wedding photography packages with a set amount of hours included with the option to add on hours as needed. Some couples go into their planning thinking, "I want every single detail photographed from the moment I wake up to the minute we exit the reception!" That's a great vision if you've got a flexible budget. However, I find that the best route for approaching the coverage conversation is to talk us and tell us what parts of the day are the most important to you. If you want some getting ready photos, images from the ceremony, family photos, bride and groom portraits, and some reception coverage, your package will look a lot different than someone who just wants the ceremony and a few family photos to remember their day by. At your consultation, we will give you a suggested timeline and recommended amount of hourly coverage.

How many hours do you suggest we set aside for wedding photography?

See the question above to start! Your wedding day is one of the best days of your life. You want to soak up every ounce of goodness and happiness without feeling rushed. Choosing a package that is economical but has potentially not enough coverage included can lead to a wedding day that is jam-packed with running from Point A to Point B, leaving you feeling stressed, unhappy, and frazzled. We definitely don't want you to have that experience on your wedding day. We add in small pockets of time here and there to give you a cushion in case it takes a bit longer to get you into your dress, or in case there's traffic on the way from the ceremony to the reception. Any number of things can happen on your wedding day, but we build your photography coverage to allow for this, so you'll be calm and cool as a cucumber no matter what may come up. We have tons of experience crafting wedding day timelines, all of which we will go over with you during your consult.

What is a First Look? Why should we consider one?

I have confessed my deep love for “First Looks” numerous times on my blog and tend to point them out in every blog post. A First Look is where the couple sets aside time to see each other before the ceremony, loving on each other and diminishing any pre-wedding jitters. Some couples get caught up in how “non-traditional” a First Look is and write it off. I think what a bride really wants when it comes to her groom seeing her for the first time is a reaction. Those who are not interested in a First Look usually think that by seeing each other beforehand, they’ll lose part of that reaction. They assume that it will not be as emotional or as intimate as it would be if they were coming down the aisle. What I have found is actually quite the opposite.

The groom sits in a little room somewhere, waiting for his cue from the coordinator. It seems like it’s taking forever. Finally, the coordinator leans her head in and hurries the groom out the door. With clammy hands, the groom enters the ceremony and what does he find? Approximately 80-300 people, and where are they looking? Right at his face. Because everyone has expectations and anticipates his first reaction. This is the farthest thing from a private, intimate moment. Yes, it’s very powerful and wonderful; walking down the aisle will still be one of the best parts of your whole wedding day. But when you walk down the aisle after having had a first look, your groom won’t be a nervous wreck because he spent the morning with you and your best friends and the pressure was off for a few quiet moments. By the time your ceremony begins, he will be ready to enjoy your beautiful day!

Instead of keeping the groom in a secluded space until his time to enter the ceremony, what if you took him to a private spot with no on-lookers or distractions and you let his beautiful bride, the love of his life, quietly call his name and have him turn to see her for the first time? He would turn around and finally get his first look at his stunning bride. Not only would he get to see her, he could embrace her, cry with her, kiss her, and enjoy that moment with her for as long as they both wanted. As she shows him her dress, twirls a few times and asks him what he thinks, his nerves start to diminish. After all, she’s the one who can make him most comfortable, she’s his better half. It’s just the two of them and their photographer, capturing the excitement and joy of their wedding day. This is their time to be together and alone. When else does that happen on a wedding day?

If we’re running late, will you stay later than you were scheduled?

Yes! We have an overtime rate and will offer this with your permission and approval. We’ll take care of billing you after your wedding. The overtime rate applies to all the KLEM Studios team working your event.

Do we need to feed you at the reception? When and where should we feed you?

We here at KLEM Studios know that “hangry” is a real emotion, and we feel it deep in our souls.

We ask that for all events lasting five or more hours, a meal be provided for any KLEM Studios team members at your event. It would be most ideal if we can eat at the same time you eat, because “eating photos” aren’t the most flattering photos of the day. This will ensure that when you’re done enjoying your meal, we will be as well and we will be able to continue your wedding photo coverage. If you’re hoping to have photos taken of your speeches, toasts, etc, we ask that we be seated in the same room as you, preferably in seats that give us access to move around and snap photos. The closer to you, the better, as long as we’re not taking seats from VIPs like family!

Can family and friends take pictures with their cameras?

Of course. They’re sharing this day with you, and they want to have photos to remember the day by as well.

Whenever possible, we recommend doing an “unplugged ceremony” to ensure that your really important photos (like walking down the aisle, your first kiss, etc) don’t have guests stepping in front of our cameras, or a sea of phones being held up and blocking your faces from view. We ask that during family photos, guests give us the “right of way” to make sure that all of your eyes are pointed towards our cameras, but they’re welcome to snap away in the background. I don’t allow family or friends to come along during the couple’s portraits for privacy purposes and to make sure that you both are present and undistracted. During the reception events like cake cutting, first dance, etc. we politely ask that we aren’t pushed out of the way and that guests respect our presence.

My venue/reception is very dark. Are you equipped to handle this?

You betcha! We bring flashes and artificial lighting, and are fully educated in using them, to make sure these images are just as beautiful as the images from the rest of the day, and that the styles will match.

Can we provide you with a “shot list” or “must take pictures”?

We will ask you for a shot list for the family photos time only, which will keep us organized and efficient. Beyond that, we would prefer if you didn’t give us a shot list. Many bridal magazines and Pinterest posts offer “Must Take Wedding Photo” lists, and know that 99% of these images are going to be photographed without you asking us to. We want to create images that are unique to you and capture your relationship and love story authentically and naturally. It would be a disservice to provide you with anything less than a custom experience.

Payment Questions

What is the investment to hire you as our photographer?

KLEM Studios offers a number of package options, please see our Investment Page for more information!

Do you offer payment plans? What does your payment plan look like?

Yes we do, although we do offer bonuses for couples that pay in-full. We ask for a retainer fee to secure your date and package price, and then we break the remaining balance down into monthly payments. Contract balances are paid off at least 30 days before the wedding.

Can you hold a date for me?

Unfortunately, no. All weddings are taken on a first come, first served basis and are secured with a signed contract and paid retainer.

Are there travel costs not included in your packages?

Travel costs are included for weddings within roughly an hour of Green Bay (please contact us for an exact list of cities included in this radius). For events beyond that radius, travel fees may apply. We will be able to carefully plan this out with you during your consultation and along your wedding planning journey.

Do you offer discounts? What about for off-season or non-Saturday dates?

Occasional discounts are available but are based on if you’re working with one of our preferred vendors, time of year, our availability, and our travel schedules. If you have budgetary concerns, please reach out to me and we can chat further.

What happens if we need to cancel?

In the unfortunate event that your wedding is cancelled, the retainer fee and all monies paid are nonrefundable. The retainer fee guarantees that we will hold your date for you, and at that point we turn down other potential events for that date.